Privacy Policy

1. Introduction

Axiom Services LLC (“Axiom,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at axiomservicesllc.com (the “Site”) or use our services. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you submit a deal inquiry through our Site, we collect the following information:

• Full name (first and last)
• Email address
• Phone number
• Business entity name
• Deal details (property address, state, purchase price, rehab budget, after-repair value, loan amount needed)
• Estimated credit score range
• Real estate investment experience level
• Exit strategy
• Any additional information you provide in the message field

2.2 Information Collected Automatically

When you access the Site, we may automatically collect:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide broker services: To evaluate your deal, match you with appropriate private lending sources, and facilitate the loan process.
• To communicate with you: To contact you by phone, email, or text regarding your inquiry, deal status, and lending options.
• To share with third-party lenders and service providers: To submit your information to private lenders, appraisers, title companies, and other parties necessary to evaluate and process your loan request.
• To improve our services: To analyze usage patterns and improve the Site and our services.
• To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.
• To prevent fraud: To detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Disclosure of Your Information

We may share your personal information with the following categories of third parties:

• Private lenders and lending platforms: Your deal information is shared with third-party lending sources for the purpose of evaluating and processing your loan request. Once shared, the lender’s own privacy policy governs their use of your information.
• Service providers: We may share information with service providers who assist us in operating the Site, sending emails, or conducting our business (e.g., email delivery services, hosting providers).
• Legal and regulatory: We may disclose information if required by law, court order, subpoena, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to marketing companies, data brokers, or any third party for their independent marketing purposes.

5. Consent to Contact

By submitting your information through the Site, you expressly consent to being contacted by Axiom Services LLC and its representatives by phone (including automated or pre-recorded calls), text message (SMS/MMS), and email at the number(s) and address(es) you provided, even if your number is on a Do Not Call registry. You understand that this consent is not a condition of any purchase or service. You may opt out of communications at any time by contacting us at [email protected] or by replying STOP to any text message.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Lead inquiry data is retained indefinitely unless you request deletion. To request deletion of your data, contact us at [email protected].

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure database storage, and access controls. However, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information, and you transmit data to us at your own risk.

8. Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We may use:

• Essential cookies: Required for the Site to function properly.
• Analytics cookies: To understand how visitors interact with the Site (e.g., page views, traffic sources).

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

9. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the privacy policies of any third-party website you visit. Once you leave our Site, we have no control over the information you provide to third parties.

10. Children’s Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability (where applicable)

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

12. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To make a CCPA request, contact us at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to the Site. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

14. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at: